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One year of free service

A technician visits every three months to check your system and keep the salt topped up.

Month 3

Visit 1

System check, salt top-up and valve tune-up.

Month 6

Visit 2

Resin bed sanitisation and flow test.

Month 9

Visit 3

Hardness re-test and extra salt bags.

Month 12

Visit 4

Full audit and annual performance certificate.

What is included

Covered at no extra cost

Checks every quarter

Four inspections covering the valve, resin bed and flow.

Salt refills

We fill the salt tank at each visit and leave extra bags.

Performance certificate

A yearly certificate confirming how your system is performing.

Questions

About the service

When do the visits happen?

Every three months from the installation date. We call you first to confirm a convenient time.

Do I pay for the salt?

No. Salt top-ups are free during the first year.

What if something goes wrong between visits?

Call or WhatsApp us any time and our team will get back to you.

See all questions

Want to know your water's hardness?

Our technician will test it at your home for free and suggest the right system.

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